Privacy policy

This policy explains what personal data Code Gradient (sole proprietorship; proprietor: Dheeraj Sharma) ("Code Gradient", "we") collects, why, and the choices you have. It applies to our website, apps and services, and is written with India's Digital Personal Data Protection Act, 2023 in mind.

Summary

• We collect what we need to run your account, deliver courses, take payments, issue certificates and protect paid content.
• We never sell your personal data.
• Payments are handled by our payment partner — we never see your card number or UPI PIN.
• You can ask to see, correct or delete your data at [email protected].

1. Information you give us

• Account: name, email address, phone number (optional), password (stored only as a secure hash) and profile details you add.
• Purchases: courses bought, amounts, coupons, order and payment references, and part-payment schedules.
• Learning: lesson progress, video position, notes, practice answers, reviews and certificate details.
• Internships and contact forms: details you submit, such as education, skills, resume links and messages.
• Partners: contact and payout details needed to pay commission.

2. Information collected automatically

• Playback and security logs: which lessons you open and when, with hashed (not readable) network and device identifiers. These are used to protect paid videos from sharing and bulk downloading.
• Technical data: browser type, device, pages visited and error reports, used to keep the site working and secure.
• Cookies: see section 6.

3. Information from others

• Google sign-in, if you use it: your name, email address and profile picture from Google.
• Payment partner: confirmation of whether a payment succeeded, failed or was refunded.
• Partner or referral links: which partner or referrer sent you, so commission can be credited.

4. How we use your data

• To create and run your account and give access to what you bought.
• To process payments, refunds and part-payment plans.
• To track progress, issue certificates and let others verify them with a certificate number.
• To review internship applications.
• To send important messages about your account, purchases and courses, and (only where you agree) news and offers.
• To detect and prevent fraud, account sharing, piracy and abuse.
• To meet legal, tax and accounting obligations.

5. Who we share it with

We share data only as needed with:

• Service providers who host and run the platform for us — database and login hosting, video storage and streaming, email delivery and payment processing. They may use it only to provide their service to us.
• Partners/referrers: only the fact that a purchase came through their link and its status. Never your password or payment details.
• Certificate verification: anyone with a certificate number can see the learner's name, course and issue date on that certificate.
• Authorities, when required by law, or to protect our rights and users.

We do not sell or rent personal data.

6. Cookies and similar technologies

We use essential cookies to keep you signed in, protect video playback, and remember your settings (such as theme, volume and video quality). We do not use advertising cookies. Blocking essential cookies will stop sign-in and playback from working.

7. How long we keep data

Account and learning data are kept while your account is active. Payment and invoice records are kept as long as tax and accounting laws require. Playback and security logs are kept only as long as needed to protect content and investigate misuse. When data is no longer needed we delete or anonymise it.

8. Security

We use encrypted connections, row-level access rules in our database, signed short-lived links for video, hashed identifiers and restricted staff access. No system is perfectly secure; please use a strong password and keep it private.

9. Your rights

You may ask to access, correct, update or erase your personal data, withdraw consent, and nominate someone to act for you. Write to [email protected]. We may need to verify your identity, and we may keep some data where the law requires it (for example invoices).

10. Children

If you are under 18, please use the Services with your parent or guardian's consent.

11. Grievance officer

For any privacy concern or complaint, contact our grievance officer at [email protected] (Code Gradient (sole proprietorship; proprietor: Dheeraj Sharma), Shop No. 3, Navjyoti Photostate, Near Bajrang Kanta, Devipura Road, Bajaj Circle, Sikar, Rajasthan 332001, India). We aim to respond within 30 days.

12. Changes

We may update this policy. The date at the top shows the latest version.

13. Contact

Code Gradient (sole proprietorship; proprietor: Dheeraj Sharma) · Shop No. 3, Navjyoti Photostate, Near Bajrang Kanta, Devipura Road, Bajaj Circle, Sikar, Rajasthan 332001, India · [email protected] · +91 75680 34592